Zatural has teamed up with Route. Route offers the ability to track everything you order in one place. Never miss a delivery! Get real-time status updates for all of your Zatural orders.
Look at Route as your insurance company that guarantees that your order makes it into your hands. Instantly report issues and receive resolutions.
Route handles issues like:
Route will either send a replacement right away or issue a refund if any of the above issues ever happen to you.
To use any of Route's services, you will need to download their mobile app. Once the mobile app has been downloaded, you will need to create an account. Once your account has been created and your email has been linked to the Route app, you will be able to view your orders. Below are the steps to file a claim.
If you do not have a cell phone or cannot download the Route app, you can contact Zatural Customer service, and Zatural will issue the claim for you.