Zatural COVID-19 Information
During this unprecedented time, we understand there is a lot of confusion and concerns about precautions and safety measures taken by businesses. We’d like to help you understand what we’re doing to help keep you and our employees safe.
The health and safety of our employees and customers is of the utmost importance to us. Our policy has always been to keep our workspaces clean and sanitized. This means frequent hand washing, hair nets, gloves, and lab coats only to be worn in production areas. We’ve added more protocols since the start of COVID-19. Employees must also maintain a 6ft safety area and wear additional PPE, including masks. These requirements have been extended to our shipping department and our office workers as well.
Additionally, we would like you to be aware that there is a world-wide shortage of packaging supplies, so the product you order may be received in a different package than what appears in the images displayed on the website. We understand this may cause some confusion, but we can assure you that you will receive the products in the correct size that you ordered. The appearance may differ, though.
We are offering limited international shipping. This means that we are shipping to select countries around the world including Canada and New Zealand. Domestic orders will continue to ship as they always have.
Thank you for your patience and understanding during this time. If you have any questions, please feel free to contact us by phone, email, or chat.
Our office hours are Monday – Friday 8 am – 5 pm MST, and will available to take and return calls and emails during this time.